Register yourself by entering your netbanking user id, your rbs registered mobile number, your rbs debit card number and expiry date. Once youve downloaded the app you will need your digital banking details to activate. Due to the current situation, opening hours may vary. Rbs can be traced back to a small bank in 1700 and it now has more than 30 million customers. Telephone number of rbs royal bank of scotland customer. Paym is the uk s mobile payments service thats offered by the royal bank of scotland and 14 other banks and building societies. Royal bank of scotland mobile banking android app on. If your device doesnt use apps, you dont need to download anything. Downloading the app is the first step in moving the bank from the highstreet into your pocket. Telephone number of rbs royal bank of scotland direct. Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package. You will need the sort code and account number of your specific account.
Natwest and the rbs customers will be able send money to other people with just their mobile phone number following the launch of a new mobile cash transfer service. Or, if we dont have your mobile phone number, well send the activation code through the post. Capable of managing balances on large numbers of accounts, with an expert support team, eq is selfservice banking thats designed with. Contact the royal bank of scotland home insurance team on. It is available to all ulster bank customers with anytime banking and a uk mobile number. Contact information for rbs royal bank of scotland direct banking with its free or geographic phone number. Managing political activities pdf 303kb get acrobat reader to. If your enquiry relates to a particular rbs brand, please choose from the list below. Royal bank of scotland 24 hour telephone banking number. Designed especially for our uk customers, the hsbc uk mobile banking app lets you manage your money on the go easily and securely.
Downloading the mobile banking app royal bank of scotland. You must be over 16, have a uk current account and a uk mobile phone number. Then retype it in the repeat new mobile number box. Download the royal bank app royal bank of scotland. All you need is your online banking customer number, pin and. You can use telephone banking once you have registered for digital banking and vice versa. The ulster bank mobile banking app allows customers to manage money, make payments and bank safely using their smartphones similar to online banking, but using a phone. Our mobile app lets customers view their balances and transactions from selected accounts held with participating uk banks, together in one secure place. The rbs complaints phone number to talk to our customer services team is 0843 455 0000. The official contact number for royal bank of scotland telephone banking can be found free from. If you bank with rbs youll get either a visa or a mastercard, so you really dont have to worry about card acceptance, no matter where you are in the world. Secure and easy to use, eq gives you visibility and control of your accounts. Or you can download a complaints form that can be submitted to the complaints team.
You must be registered for your other banks online banking. Lines are open monfriday 8am8pm, sat 9am5pm, bank holidays 9am5pm excluding christmas day, boxing day, new years day and easter sunday. Im locked out of bankline, how can i reset my access. In digital banking, select your details and then update mobile phone number 2. Rbs has a clean app that allows you to see all your accounts in one place, including the ones you have with other banks. Calls to 0844 numbers cost 5p per minute from a bt landline other networks may vary. Please let us know by voting if the number works properly so that we can take a look if it doesnt and fix it.
The rbs group says it has resolved an it problem that led to rbs, natwest and ulster bank customers losing access to online banking services on. For example, if your date of birth is 1st march 1967 and unique. I am unable to log in to my mobile banking app, what do i do. Get in touch when the time is right for you and speak to one of our team in a uk call centre. For any help regarding your card reader, please use our. Your customer number, which is your date of birth followed by four random digits. Download the rbs mobile banking application on your mobile phonetablet from window playstore. Manage and keep track of your finances 247 with digital banking. Customers using the rbsnatwest mobile app will be able to use it to. Find phone numbers is a premium rate connection service and has no connection with royal bank of scotland telephone banking. Owned by the royal bank of scotland, the uk bank was confirmed to be working on an app for.
Digital banking is available to rbs account holders and our mobile app is available on selected smartphones to rbs customers already registed for digital banking with a uk mobile number beginning 07. For assistance in turning on cookies, ask the question how do i enable cookies. For any help regarding your credit card account or transactions, please. The investor relations team provides information related to rbs shares and bonds.
Sale of selected royal bank of scotland and natwest branches. The royal bank of scotland will collect your name, email, postcode and mobile number to help identify you ahead of your appointment. For more information about banking with the royal bank of scotland, please contact your local royal bank of scotland branch or telephone 03457 242 424. You can find more information regarding your existing policy on our manage your home insurance page. Some credit card offers shown on our site may only be available if you apply online. Natwest and rbs customers can now text cash to friends and. Type in your new number into the new mobile number box. Find out all the ways to contact the royal bank customer service departments for all of. Royal bank of scotland business banking is available to eligible customers, over 18, who have the right to be self employed in the uk. Unlimited access to over 1,000 airport lounges worldwide. Make sure your number and country code are correct, then authorise the change using your card reader. App available to customers with digital banking and a uk or international mobile number in specific countries. Your customer number has up to 10 digits and is created when you first sign up for digital banking.
To get our mobile banking app simply provide us with your mobile number and well send you a link directly to the app. This is the 10digit number you receive when you set up digital banking or telephone banking. If you prefer to write, then you will need to address any complaints to your branch manger or personal banking manager. If it is, then well send you an activation code by text message immediately. This rbs branch is situated at 30 sylvania way south, post code g81 1ts, clydebank 55. The app is designed to be quick and easy for customers to use, while also being secure. The information is deleted up to 90 days after your appointment. The royal bank of scotland has around 700 branches, mainly in scotland, though there are branches in many larger towns and cities throughout england and wales. They can help if you re locked out of bankline, need a new smartcard or card reader. Natwest offshore for android free download and software. You can view your balance, make transfers and payments you can even log in with your fingerprint. Your bankline administrator is the person in your business who sets up and looks after other bankline users. Rbs and natwest both update their mobile banking apps.
Royal bank of scotland online bank accounts, mortgages. It is partly owned by the uk government as they bought a stake of the company in 2008. Why am i getting the message incorrect credentials when trying to log in. The pilot will also see five other shared hubs open across the uk in the coming weeks. Natwest, lloyds bank and barclays pilot uk s first business banking hubs. Return to rbs credit card online services login page. Have a question about payment protection insurance ppi. Our mobile and digital banking services are available 247 for all your.
There are a number of reasons why you may not be able to log in to your mobile. Rbs was the first uk bank to offer online banking to its customers in 1997. I then had to phone the rbs and speak to customer services this took another 20 mins to get through where i was told i would have to go to a high street branch to unblock my account the nearest rbs is a 40 mile roundtrip, the government are telling us not to make any unessential commuting and your telling me to travel to a branch 20 miles away. You can find these details within your online banking account or on documentation sent to you by the bank. So there are no sort codes or account numbers to remember, and because its already within your own banking app, its the safe and easy way to pay. A multicurrency online banking solution thats designed to meet your international and domestic banking needs. You will receive a one time password otp on your registered mobile number with rbs.
Customer contacts rbs royal bank of scotland group. Modern slavery act pdf 346kb fx disclosure notice, may 20, 2015 pdf, size 15kb uk money market and global fx code. You must have a royal bank of scotland business bank account to use our mobile app. Rbs clydebank, 30 sylvania way south, g81 1ts branch. Today rbs and natwest rolled out updates for their official apps on windows phone, bringing both offerings up to version 3.
Download royal bank of scotland and enjoy it on your iphone, ipad. It works by linking your mobile number to your bank account. The official contact number for royal bank of scotland rbs can be found free from. If you were sent a postal activation code, log back in to the royal bank of scotland website and have your activation code to hand. Youll need a phone or tablet to use the app and there are a couple of ways you can go about getting it.
Log on quickly and securely with face id and touch id see your accounts, transactions, standing orders and direct debits at a. Contact the media relations teams around the world. The first hub opened in perry barr, birmingham yesterday. Download the app from your app store by searching for royal bank of scotland or by using the buttons below. Rbs is the royal bank of scotland and it operates not only in the uk but across the world. The royal bank of scotland offers its customers 24 hour phone support, all the seven days of a week. Natwest and rbs customers can now text cash to friends. Free the royal bank of scotland plc android version 05. Uk bank natwest releases windows phone app, boasting a. Check your balance and make transfers and payments, all from the palm of your hand. Get speedy answers to any queries you may have about your accounts.
The free alternative or geographic telephone number to call rbs royal bank of scotland linked to the premium rate phone number 08700241015 is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. It uses encryption to protect your information and is covered by our secure banking promise. For any help regarding your bank account or transactions, please call direct banking. The mobile app is available to digital banking customers with a uk or international mobile number in specific countries.